JUICE HOUSE LLC is a creative agency operating in California, New York, and Minnesota. When we mention “JUICE HOUSE,” “we,” “us” or “our” in this notice, we’re referring to JUICE HOUSE LLC. If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: hello@juicehouse.co
Phone: Upon request

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Contact data: Name, email address, phone number, company name

• Transactional data: Details of services requested or purchased

• Correspondence data: Details from any communications with us

• Recruitment data: If applying to work with us — resume, employment history, etc.

• Technical data: IP address, browser type, operating system, device type, cookies, and analytics data

We do not collect any special categories of information about you (including, for example, information about your health, religious beliefs or sexual orientation) nor do we collect any information about criminal convictions and offences.

We collect your personal data when:

• You interact or correspond with us;

• You use our Website or otherwise use our services;

• You apply to work for us;

• You sign up to our mailing list.

We use your personal data to:

• Provide our services;

• Operate and manage our Website;

• Contact you in relation to our services, provide customer service and handle questions;

• Send you promotional materials (including our newsletter);

• Process job applications, manage the recruitment process, evaluate candidates and communicate with applicants;

• Deal with complaints, comply with our legal and regulatory obligations and prevent fraud; and

• Otherwise pursue our legitimate business interests related to operating our Website and providing our services to you.

• We do not envisage that any decisions will be taken about you using automated means, however, we will notify you if this position changes.

We will only process your personal data when the law allows us to. Most commonly, we will process your personal data:

• To perform a contract we have (or are about to) enter into with you;

• To pursue our legitimate business interests (or those of a third party) and your fundamental rights do not override those interests. Our legitimate business interests may include our interests in providing our services to you, and carrying out our administrative and operational functions;

• To comply with our legal and regulatory obligations;

• To establish, exercise or defend any legal claims brought against us.

• Occasionally we may also process your personal data where we have your consent (including when placing cookies on your device or before sending you marketing communications). Where we rely on your consent for processing your personal data, you have the right to withdraw that consent at any time.

We may share your personal data between the JUICE HOUSE companies mentioned above. We may also share your personal data with third party companies, contractors, or service providers (including MailChimp for our mailing list) when this is necessary to provide you with our services, or to respond to your enquiries or for any of the purposes described in this policy; our professional advisers and suppliers; other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity; and, law enforcement agencies, other governmental agencies or third parties if we are required by law to do or in order to protect our rights, property, or safety of our employees or others.

If we transfer your personal data outside of the US we will ensure that obligations are imposed on the recipients of that information to protect your information to the standard required in the US. This can be done in a number of different ways, for example: the country to which we send the personal data may have been assessed by the US as providing an adequate level of protection for personal data or the recipient may have signed a contract based on standard contractual clauses approved by the US authorities. In other circumstances, the law may permit us to otherwise transfer your personal data to countries outside the US.

Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave the Website we encourage you to read the privacy policy of every website you visit.

You have the right to ask us to stop sending you marketing communications. You can do this by following the opt-out links on any marketing communications sent to you, or by emailing us with your request using the email address given above. We will action any opt out request from you as soon as we can.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know.

If you are a resident of California, New York, or Minnesota, you may have the right to:

• Request access to your data

• Request correction or deletion of your data

• Object to processing or request restriction

• Opt out of marketing or data sharing

• Request a copy of your data in portable format

To exercise your rights, email hello@juicehouse.co. California residents may also request a list of third parties with whom we have shared personal data.

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

This policy was last updated June 2025.